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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 6960
Experience:  Computer Software Support specialist for more that 10 years
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Mueller i installed norton util and had a crash and had to

Customer Question

my name is ***** ***** i installed norton util and had a crash and had to reistall my system i need to re down load norton utilit but it i cant can you help me
JA: How much experience do you have with this particular machine?
Customer: ok i guess
JA: Have you installed any updates recently?
Customer: everything can you call me i dont type well
JA: Anything else you want the software expert to know before I connect you?
Customer: no
Submitted: 9 months ago.
Category: Software
Expert:  Cody replied 9 months ago.

Hello. My name is ***** ***** I will be assisting you today.

Expert:  Cody replied 9 months ago.

Do you have a product key or an account with Norton?

Customer: replied 9 months ago.
47MF-FFM9-MJMF-JYYP-Y797-EERJ-9FPF-A7PE
Customer: replied 9 months ago.
well wheres my download
Customer: replied 9 months ago.
well iam waiting
Customer: replied 9 months ago.
Order Number: NP1211898263
Expert:  Cody replied 9 months ago.

You may want to contact Norton directly, go there and there is a number and chat window on bottom right. https://us.norton.com/products?inid=hho_supp_header_products

Customer: replied 8 months ago.
Expert:  Jess M. replied 8 months ago.

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

Do you still need help with this problem?

Please let me know by replying to me here so that I can help you further.

Best regards,
Jess