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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 637
Experience:  Computer Software Support specialist for more that 10 years
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I need help cancelling an account, yes, I have tried, but

Customer Question

Hi, I need help cancelling an account
JA: Have you contacted anyone about your account?
Customer: yes, I have tried, but they say you are the only one who can help.
JA: Have you installed any updates recently?
Customer: NO. I have not been not using skpye, but continue to be charged
JA: Anything else you want the computer expert to know before I connect you?
Customer: NO
Submitted: 8 months ago.
Category: Software
Expert:  Mr.Med replied 8 months ago.

Hi, I'mCustomer Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Mr.Med replied 8 months ago.

Do you want to cancel and delete your Skype account please? If yes do you know the password ***** your Skype account?

Thank you