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Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 637
Experience:  Computer Software Support specialist for more that 10 years
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Need to create a new password old one forgotten, what is

Customer Question

need to create a new password ***** one forgotten
JA: When did you last reset your username and password?
Customer: what is user name
JA: Have you installed any updates recently?
Customer: dont no computer guy was out today
JA: Anything else you want the computer expert to know before I connect you?
Customer: i just got or retrived my new e mail
Submitted: 8 months ago.
Category: Software
Expert:  Bruce Wilner replied 8 months ago.

Please let me know your e-mail address and what, if any, steps you have tried to recover the account.

Waiting for your reply . . .