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sudipto_dutta, Computer Hardware Engineer
Category: Software
Satisfied Customers: 5637
Experience:  Computer Hardware EngineerCertificate Course In Computer Maintenance,8+ years of Experience in computer troubleshooting
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I am trying to cancel my subscription to Adobe Acrobat or

Customer Question

I am trying to cancel my subscription to Adobe Acrobat or Acropro and can't find where to do that on-line. I have tried to contact them by phone(###) ###-#### but just got stuck on hold for ages. Can you help me? I originally subscribed because I wanted to learn how to edit PDFs but never could work it out, and I don't want to continue paying for something I am not using. Dhira Mahoney
JA: What kind of computer do you have?
Customer: PC desktop. I am typing from a an ASUS laptop but the software is installed on the PC.
JA: Have you installed any updates recently?
Customer: To Adobe Arcobat? no.
JA: Anything else you want the software expert to know before I connect you?
Customer: No
Submitted: 6 months ago.
Category: Software
Expert:  sudipto_dutta replied 6 months ago.

Hi, I'm Sudipto. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP

Expert:  sudipto_dutta replied 6 months ago.

Follow the steps below and let me know, how it goes for you.

Sign in to your Adobe ID account with your Adobe ID and password.


Your Adobe ID is the email address you used when you signed up for your subscription.

Under Plans & Products, click Manage plan for the plan you want to cancel.

Under Plan details, click Cancel plan.