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sudipto_dutta
sudipto_dutta, Computer Hardware Engineer
Category: Software
Satisfied Customers: 5637
Experience:  Computer Hardware EngineerCertificate Course In Computer Maintenance,8+ years of Experience in computer troubleshooting
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I am trying to cancel my subscription to Adobe Acrobat or

Customer Question

I am trying to cancel my subscription to Adobe Acrobat or Acropro and can't find where to do that on-line. I have tried to contact them by phone(###) ###-#### but just got stuck on hold for ages. Can you help me? I originally subscribed because I wanted to learn how to edit PDFs but never could work it out, and I don't want to continue paying for something I am not using. Dhira Mahoney
JA: What kind of computer do you have?
Customer: PC desktop. I am typing from a an ASUS laptop but the software is installed on the PC.
JA: Have you installed any updates recently?
Customer: To Adobe Arcobat? no.
JA: Anything else you want the software expert to know before I connect you?
Customer: No
Submitted: 6 months ago.
Category: Software
Expert:  sudipto_dutta replied 6 months ago.

Hi, I'm Sudipto. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP

Expert:  sudipto_dutta replied 6 months ago.

Follow the steps below and let me know, how it goes for you.

Sign in to your Adobe ID account with your Adobe ID and password.

Note:

Your Adobe ID is the email address you used when you signed up for your subscription.

Under Plans & Products, click Manage plan for the plan you want to cancel.

Under Plan details, click Cancel plan.