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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 637
Experience:  Computer Software Support specialist for more that 10 years
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I lost my serial number for my adobe photoshop and premiere

Customer Question

Hi, I lost my serial number for my adobe photoshop and premiere student teacher edition before i had the chance to install it on my mac book pro. what should i do?
JA: How much experience do you have with this particular machine?
Customer: you mean my computer? or Photoshop and Premiere?
JA: Have you installed any updates recently?
Customer: yes
JA: Anything else you want the software expert to know before I connect you?
Customer: no i don't think so
Submitted: 8 months ago.
Category: Software
Customer: replied 8 months ago.
hello?
Customer: replied 8 months ago.
i lost my serial number for my adobe photoshop and premiere student teacher edition before i had a chance to install it on my mac book pro. what should i do to get my serial number or install it
Customer: replied 8 months ago.
how much will this cost me?
Customer: replied 8 months ago.
i domino like how you guys responded so fast when you wanted my credit card
Customer: replied 8 months ago.
Don't like* not domino
Expert:  sudipto_dutta replied 8 months ago.

Hi, I'm Sudipto. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP

Expert:  sudipto_dutta replied 8 months ago.

Do you have installed the programs from a disc or downloaded them from the Adobe website ?

Customer: replied 8 months ago.
From a disc!
Expert:  sudipto_dutta replied 8 months ago.

Don't you have the discs, because the serial number is ***** the disc or the documents that, came with the disc ?