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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 637
Experience:  Computer Software Support specialist for more that 10 years
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When saving an image, it says I do not have enough ram

Customer Question

when saving an image, it says I do not have enough ram memory. When i go to preferences-performance, it says i have used up all the ram. How do I free up space. I contacted apple support and they felt it had to do with the application, please help
JA: What kind of computer do you have? The Software Technician's require payment for their services. It's way less expensive on JustAnswer than face-to-face would cost. Have you installed any updates recently?
Customer: no, I dont think I have installed any updates
JA: Anything else you want the software expert to know before I connect you?
Customer: so, I have to pay for this advise?
Submitted: 8 months ago.
Category: Software
Expert:  Kamil Anwar replied 8 months ago.

Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

May i connect with you remotely to troubleshoot the issue directly? Thanks