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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 624
Experience:  Computer Software Support specialist for more that 10 years
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Every thing I try doesn't work! How can I get in to my

Customer Question

Every thing I try doesn't work! How can I get in to my account?
JA: Have you contacted anyone about your account?
Customer: no.
JA: Have you installed any updates recently?
Customer: yes
JA: Anything else you want the computer expert to know before I connect you?
Customer: Buy not from Microsoft.
Submitted: 7 months ago.
Category: Software
Expert:  Jason Jones replied 7 months ago.

Hello,
I am the person that will be helping you today.

With which account are you having issues?

I will be standing by, looking forward to your response.

Thank you,
Jason

Customer: replied 7 months ago.
I don't type so well, can I talk to someone on the phone?
Expert:  Jason Jones replied 7 months ago.

Hello,

Talking on the phone will cost extra. We don't have to speak on the phone. Please, answer the question on this page. I am simply asking you to tell me which account are you having problems with.