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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 602
Experience:  Computer Software Support specialist for more that 10 years
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I want to download my memory card in my Sony Nex -6 ver 1.31

Customer Question

I want to download my memory card in my Sony Nex -6 ver 1.31 to my pc windows 10. How do I get a download program?
JA: What's the make/model of your device? How old is it?
Customer: My C is a Dell with windows 10 loaded recently
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I just need a program to download the memory card into my PC. Where do I find it?
JA: Anything else you want the electronics expert to know before I connect you?
Customer: Microsoft wiped out my download program when they updated my PC
Submitted: 6 months ago.
Category: Software
Expert:  Byron replied 6 months ago.

Hi. My name is***** you for your question and the opportunity to assist.

Does your computer have a built-in memory card reader into which you can insert the card?

Please reply below using the "Type your reply here" box, clicking
Send when complete and I'll be able to see your response and help you.

Customer: replied 6 months ago.
No, it does not have a built memory card reader. I was downloading directly from my camera to the PC via a cord.
Customer: replied 6 months ago.
Can you call now?
Expert:  Byron replied 6 months ago.

There was a transaction failure.

Expert:  Byron replied 6 months ago.

Go here and select Drivers & Software and set your operation system and

download your program again.