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Michael Hannigan
Michael Hannigan, IT Expert
Category: Software
Satisfied Customers: 11732
Experience:  25+ Years Experience in Field. MCSE, ICCP. Software Integration and Deployment Expert
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Actually, it's a Dell PC ... is there anyone who can help me

Customer Question

Actually, it's a Dell PC ... is there anyone who can help me with questions re: iCloud transferring ...?
JA: What OS X (Operating System, e.g. Sierra, El Capitan, Yosemite, etc.) or iOS are you runninng?
Customer: It's a brand new PC ... I haven't the faintest idea.
JA: Have you installed any updates recently?
Customer: One came through for Dell earlier ...
JA: What troubleshooting have you tried?
Customer: Huh?
JA: What confuses you?
Customer: I transferred docs/pics from my old computer into iCloud.
JA: Anything else you want the Mac expert to know before I connect you?
Customer: I set up the new PC; when I tried to move them back MANY (that were successfully moved to iCloud) are missing ... only empty folders.
Submitted: 7 months ago.
Category: Software
Expert:  Michael Hannigan replied 7 months ago.

Hello. My name is Michael. I can help you with your question.

Expert:  Michael Hannigan replied 7 months ago.

Yes, what are you transferring FROM and TO?