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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 605
Experience:  Computer Software Support specialist for more that 10 years
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Trying to get adobe id .they sent email with link. link was

Customer Question

trying to get adobe id .they sent email with link. link was not highlighted to switch to. I typed in long https address and got lost!
JA: Just to clarify, what email service provider are you using?
Customer: MSN
JA: Have you installed any updates recently?
Customer: DONT THINK SO. do you want long id link they sent me?
JA: Anything else you want the software expert to know before I connect you?
Customer: just appreciate you guys help
Submitted: 6 months ago.
Category: Software
Expert:  Byron replied 6 months ago.

Hi. My name is***** you for your question and the opportunity to assist.

Can we do screen sharing session and I can take care of this for you?

Expert:  Byron replied 6 months ago.

This needs to be done on your computer since that's where the software will be installed.

Expert:  Byron replied 6 months ago.

Hi. Please reply to me on this page only. I had the other question you opened closed so you

won't be charged for it.

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