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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 654
Experience:  Computer Software Support specialist for more that 10 years
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I I was asked for my am running VISTA Windows XP. Today I

Customer Question

I I was asked for my am running VISTA Windows XP. Today I was asked for my password ***** it did not work. I was asked for my password ***** I swt up
JA: When did you last reset your username and password?
Customer: About a month ago
JA: Have you installed any updates recently?
Customer: Only if windows did them automatically
JA: Anything else you want the computer expert to know before I connect you?
Customer: I don't think so. I just want to open my Pavilion
Submitted: 9 months ago.
Category: Software
Expert:  Jason Jones replied 9 months ago.

Hello,
I am the person that will be helping you today.

It sounds like you are saying that you cannot log into Windows. Is this correct?

I will be standing by, looking forward to your response.

Thank you,
Jason