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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 654
Experience:  Computer Software Support specialist for more that 10 years
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I gad to scan and restart my computer yesterday to get rid

Customer Question

I gad to scan and restart my computer yesterday to get rid of a virus.. or something !! when the computer started up again. Spider Solitaire was missing from the tool bar at the bottom...I tried to download a version from the Internet, and it showed that it was already installed...I cannot find it...tried the "turn off and on Windows" programs on-line solution. but no Games show on my list......
JA: What is the machine's exact make and model? And can you guesstimate how old it is?
Customer: hp ...where would I find the exact model BTW I am on your system as I pay for the on-going coverage...
JA: When we are ready I'll take you to the appropriate web page.
Customer: I am ready when you are
JA: How long has this been going on? What troubleshooting have you tried?
Customer: I indicated on my original message when and what I have done...
JA: Anything else you want the electronics expert to know before I connect you?
Customer: no
Submitted: 9 months ago.
Category: Software
Expert:  Byron replied 9 months ago.

Hi. My name is***** you for your question and the opportunity to assist.

Right-click on the start menu button and select Search.

In the search box type: solitaire

Does Spider Solitaire show up as a search result?

If it does, right-click on it and select More>>>Pin to Taskbar

Let me know the result please.