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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 622
Experience:  Computer Software Support specialist for more that 10 years
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I want to set up messenger and it say I am lock out for

Customer Question

I want to set up messenger and it say I am lock out for security reasons
JA: What kind of computer do you have?
Customer: Spple
JA: Have you installed any updates recently?
Customer: No
JA: Anything else you want the computer expert to know before I connect you?
Customer: I trying to do it threw my smart phone
Submitted: 7 months ago.
Category: Software
Expert:  Kamil Anwar replied 7 months ago.

Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

May i connect with you remotely to troubleshoot the issue directly? Thanks