How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 637
Experience:  Computer Software Support specialist for more that 10 years
49766785
Type Your Software Question Here...
Jess M. is online now
A new question is answered every 9 seconds

Nothing but I just received a Lenovo TAB 2 A10-70 and I am

Customer Question

Nothing but I just received a Lenovo TAB 2 A10-70 and I am trying to figure out how to download manuals and guides. I have the shortcuts and took pictures but I have no idea where to go from there.
JA: Just to clarify, what's the exact model of your Lenovo? And what operating system are you running?
Customer: Lenovo TAB 2 A10-70F 16GBE-US Android 5.0.1
JA: Have you installed any updates recently?
Customer: No, I am also trying to figure that out as I believe there is a 5.1 update
JA: Anything else you want the computer expert to know before I connect you?
Customer: Well, I don't need to be overwhelmed at this point so this will do. I am communicating through my PC at the moment.
Submitted: 8 months ago.
Category: Software
Expert:  Kamil Anwar replied 8 months ago.

Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

May i connect with you remotely to troubleshoot the issue directly? Thanks