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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 654
Experience:  Computer Software Support specialist for more that 10 years
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I can not get telephone service.i get error23, dell laptop,

Customer Question

i can not get telephone service.i get error23
JA: What kind of computer do you have?
Customer: dell laptop
JA: Have you installed any updates recently?
Customer: no i am trying to switch service for internet from att to time warner now i am stillhooked up with att and can not get phone to work
JA: Anything else you want the computer expert to know before I connect you?
Customer: no
Submitted: 9 months ago.
Category: Software
Expert:  Byron replied 9 months ago.

Hi. My name is***** you for your question and the opportunity to assist.

At what point will you begin using Time Warner equipment? Getting the magic jack working with equipment

that's about to be replaced may be self-defeating.