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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 604
Experience:  Computer Software Support specialist for more that 10 years
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Thought was the product to allow me to make changes a pdf

Customer Question

thought was the product to allow me to make changes a pdf file to word so I can update and change a pdf file
JA: What kind of computer do you have?
Customer: intel
JA: Have you installed any updates recently?
Customer: not that I know of
JA: Anything else you want the software expert to know before I connect you?
Customer: no I just want to convert this one document so I can make changes to it
Submitted: 6 months ago.
Category: Software
Expert:  Kamil Anwar replied 6 months ago.

Hello & Welcome to JustAnswer.

Thank you for your question. I will do my best to assist you.

May i connect with you remotely to troubleshoot the issue directly? Thanks

Customer: replied 6 months ago.
Expert:  Kamil Anwar replied 6 months ago.

I sent request for remote service. Please accept it then follow steps here to connect with me.

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