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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 654
Experience:  Computer Software Support specialist for more that 10 years
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Computer collapsed just received a rebot from Microsoft but

Customer Question

Computer collapsed just received a rebot from Microsoft but many programs like you like were not available. trying to get program so can import attachments etc. My base is Windows 7
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: It will take a cople of minuts to get y;ou will notice I mnot a good typest
JA: Have you installed any updates recently?
Customer: No. the computer is a HP tower model #p6710f
JA: Anything else you want the software expert to know before I connect you?
Customer: God only knows. Im no tech
Submitted: 11 months ago.
Category: Software
Expert:  Martin replied 11 months ago.

Hello, how are you?

How long ago did the computer collapse?

May I connect with you to have a look?