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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 605
Experience:  Computer Software Support specialist for more that 10 years
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Why has my Norton account been initializing for more than 42

Customer Question

Why has my Norton account been initializing for more than 42 hours?
JA: Have you contacted anyone about your account?
Customer: No, I have not. I thought the best thing to do was contact Norton.
JA: Have you installed any updates recently?
Customer: Not that I am aware.
JA: Anything else you want the software expert to know before I connect you?
Customer: No, I just want to be able to check my system once In a while.
Submitted: 8 months ago.
Category: Software
Expert:  Josh replied 8 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 8 months ago.

Is it stuck installing or stuck scanning?

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