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Ask Viet - Computer Tech Your Own Question
Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Software
Satisfied Customers: 37443
Experience:  Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
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My password is not working. the information I received in an

Customer Question

my password ***** ***** working. the information I received in an email will not work either. I received the following to log in
JA: Have you tried having password ***** directions emailed to you?
Customer: No, how do I do that
JA: Have you installed any updates recently?
Customer: I do not think so.
JA: Anything else you want the software expert to know before I connect you?
Customer: No
Submitted: 8 months ago.
Category: Software
Expert:  Viet - Computer Tech replied 8 months ago.


I'm sorry about the issue. Please try the password *****:


; (it is case-sensitive)

- If needed, please click on the Adobe website below:

, then there, enter your full gmail email address, and enter the password *****'ve provided above, then view / download your Adobe product there.

- If there is still any issue, please let me know if you have Windows xp, vista, or 7 or 8 or 10, or Mac computer.

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,