How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 602
Experience:  Computer Software Support specialist for more that 10 years
Type Your Software Question Here...
Jess M. is online now
A new question is answered every 9 seconds

Since my last Windows 10 update, my Eudora email won't open.

Customer Question

Since my last Windows 10 update, my Eudora email won't open. I get a message saying: - Server SSL Certificate Rejected. Unknown error. How do I fix that? - Thanks for your help. - Ed.
JA: Just to clarify, what email service provider are you using?
Customer: Eudora
JA: Have you installed any updates recently?
Customer: No. It has always worked before, after any W-10 updates.
JA: Anything else you want the computer expert to know before I connect you?
Customer: Only on how to correct the email server to function again.
Submitted: 8 months ago.
Category: Software
Expert:  Cody replied 8 months ago.

Hello. My name is ***** ***** I will be assisting you today.

Expert:  Cody replied 8 months ago.

Can I remotely connect to your computer, so I can troubleshoot this issue with you?