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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 605
Experience:  Computer Software Support specialist for more that 10 years
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In July I installed Windows 10 on this computer. Then a

Customer Question

In July I installed Windows 10 on this computer. Then a virus required my technician to scrub the computer, removing the 10. Is it possible to get it re-installed on this computer?
JA: How much experience do you have with this particular machine?
Customer: Not sure how to answer. Have had the computer about 6 years.
JA: Have you installed any updates recently?
Customer: I think not.
JA: Anything else you want the computer expert to know before I connect you?
Customer: no, thanks.
Submitted: 8 months ago.
Category: Software
Expert:  IT Miro replied 8 months ago.

Hello! My name is*****
I am a certified computer professional who will assist you.

Expert:  IT Miro replied 8 months ago.

Please tell me what is the current Windows version installed on your computer?

Thanks,

IT Miro

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