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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 622
Experience:  Computer Software Support specialist for more that 10 years
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I have two accounts with Adobe One is the second is I wish

Customer Question

I have two accounts with Adobe One is***@******.*** the second is***@******.*** I wish to change the login from brian to***@******.*** How do I do that?
JA: Have you tried having password ***** directions emailed to you?
Customer: I want to change the login email address from brian because the***@******.*** has been hijacked by many spam sites and we no longer want to use that email
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the software expert to know before I connect you?
Customer: no
Submitted: 9 months ago.
Category: Software
Expert:  technicalcat replied 9 months ago.

Hello, and thank you for using this service.

Sorry you are having trouble. I will help you now.

Have you already tried to change the email on the adobe account? If so, what error message or problem are you encountering?