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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 637
Experience:  Computer Software Support specialist for more that 10 years
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I have just tried to load my newly purchased bitfender .. i

Customer Question

i have just tried to load my newly purchased bitfender .. i followed the instructions, dowloaded the new bitfender (after putting in activation code etc) and cant seem to get any further ? thanks
JA: What kind of computer do you have?
Customer: acer
JA: Have you installed any updates recently?
Customer: no only the bitdefender
JA: Anything else you want the software expert to know before I connect you?
Customer: just that i am not real good with computers!!
Submitted: 10 months ago.
Category: Software
Expert:  Josh replied 10 months ago.

Hi! My name is ***** ***** I will be assisting you. Let's get started!

Expert:  Josh replied 10 months ago.

What is the error message that you are receiving?