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Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 654
Experience:  Computer Software Support specialist for more that 10 years
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Is My Norton Safesearch fully paid up? cer, I don't know but

Customer Question

Is My Norton Safesearch fully paid up?
JA: What kind of computer do you have?
Customer: cer
JA: Have you installed any updates recently?
Customer: I don't know but lots of update has occurred
JA: Anything else you want the software expert to know before I connect you?
Customer: I have been cut off from my printer and just get save. I am 93yrs old but fairly good on a computer.
Submitted: 11 months ago.
Category: Software
Expert:  Byron replied 11 months ago.

Hi. My name is***** you for your question and the opportunity to assist. When you go to

print a document, is the print dialog box not showing your printer as an option?

Customer: replied 11 months ago.
canln printer works well if i feed in eack sheet, due to a piece of paper being stuch 2yrs ago and freed by an expert. I will buy a new printer next year. There have been a lot of updates on my computer recently - thats when it got stuck on save . You aten't helping me!
Expert:  sudipto_dutta replied 11 months ago.

Can you please clarify the problem, because you describing two different problems.