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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 623
Experience:  Computer Software Support specialist for more that 10 years
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I had dropped my ASUS T100 and cracked the screen. I ordered

Customer Question

Hi there. I had dropped my ASUS T100 and cracked the screen. I ordered a replacement and installed as per youtube videos online. The power light flickers orange but there is no display on the screen. I double and triple checked the 3 contact points that I disconnected during disassembly. Still nothing on screen
JA: Just to clarify, what's the exact model of your Asus? And what operating system are you running?
Customer: I think its the T100TA transformer book. I believe its windows 7
JA: Have you installed any updates recently?
Customer: no the screen has been cracked for some time and i havent used it
JA: Anything else you want the computer expert to know before I connect you?
Customer: the cracked screen did work visually but the touch did not
Submitted: 9 months ago.
Category: Software
Expert:  Kris Rodgers replied 9 months ago.

How's it going.
Let me read of your question. Give me a minute.

Expert:  Kris Rodgers replied 9 months ago.

Can you give me the serial number so I can look the correct model up?

Thanks Kevin

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