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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 637
Experience:  Computer Software Support specialist for more that 10 years
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I'm trying to send a screenshot to respond to an e-mail,

Customer Question

I'm trying to send a screenshot to respond to an e-mail , this is my first time and I'm having difficulty in sending it.
JA: Just to clarify, what email service provider are you using?
Customer: g-mail, it about a authorization for a controller (music)
JA: Have you installed any updates recently?
Customer: I enquired to Lenovo about it and received some info about it. I checked what it had to say , but didn't quite knew how to navigate it
JA: Anything else you want the computer expert to know before I connect you?
Customer: how much will it cost if there is a fee?
JA: It's only $5 .
Customer: Ok
Submitted: 10 months ago.
Category: Software
Expert:  Byron replied 10 months ago.

Hi. My name is***** you for your question and the opportunity to assist.

Can you tell me which version of Windows you are running on your computer?