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Hello, and thank you for using this service.
Sorry you are having trouble. I will help you now.
Are you able to open PDF's without trouble in any other browser such as chrome or firefox?
OK. I sent you an offer for remote services, where I could connect directly to your computer and fix this for you while you watch. This would be the fastest, easiest, and most effective way to fix this for you. Would you like remote services?
If not, please try to open the PDF in another browser, and let me know the result and what browser you used. Thanks.
Chrome has a built-in PDF viewer, which is probably why it is working in Chrome.
You likely have something wrong with your settings to open in Internet Explorer.
If you are OK using Chrome to open your PDF's, you can simply continue to do that.
If not, I'd like you to try to open in Firefox, and then tell me the results for more troubleshooting. Thanks.
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