How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 618
Experience:  Computer Software Support specialist for more that 10 years
Type Your Software Question Here...
Jess M. is online now
A new question is answered every 9 seconds

Have dreamweaver CS4, one of my websites index page has a

Customer Question

have dreamweaver CS4, one of my websites index page has a "SERVER BUSY" message
JA: What kind of computer do you have?
Customer: lenovo e540 16GB quad core i7
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the software expert to know before I connect you?
Customer: how can i get this to stop the message as i cant access the site
Submitted: 9 months ago.
Category: Software
Expert:  Mr.Med replied 9 months ago.

Hi, I'mCustomer Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Mr.Med replied 9 months ago.

What is the version of your Windows OS please ?

Customer: replied 9 months ago.
windows 7
Expert:  Mr.Med replied 9 months ago.

First try to turn off your Antivirus and your Firewall then restart your computer and check.

let me know the results

thank you

Expert:  Mr.Med replied 9 months ago.

If you still getting the error message, open Task manager (click start, write Task manager and click on it). In the Applications tab, select the 'Server Busy' program, right-click and select 'end process' If the problem still persists try to uninstall dreamweaver CS4 through Windows Add/Remove Programs.

Restart you computer then download it gain and test.

Thank you

Expert:  Mr.Med replied 9 months ago.

Has everything worked out, do you still need help please?