How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 637
Experience:  Computer Software Support specialist for more that 10 years
Type Your Software Question Here...
Jess M. is online now
A new question is answered every 9 seconds

Why Has Fox News been removed from the package I was

Customer Question

Why Has Fox News been removed from the package I was getting. Getting 721 Error Message.
JA: Just to clarify, how often have you been getting this particular message?
Customer: Yesterday morning for about an hour; then again this morning. Still off.
JA: How do you access your email most often? On a phone or tablet, or through a web browser?
Customer: Web Browser
JA: What troubleshooting have you tried?
Customer: Resetting
JA: Anything else you want the email expert to know before I connect you?
Customer: No
Submitted: 10 months ago.
Category: Software
Expert:  Russell H. replied 10 months ago.

Hi, thank you for contacting My name is Russell. I will do my best to provide the right answer to your question.

The Automated Assistant asked rather the wrong questions, I'm sorry for the inconvenience.

I have to ask a new question: On what device do you get the 721 error message, please? a TV perhaps? if so, with what service?

Customer: replied 10 months ago.
Expert:  Russell H. replied 10 months ago.


What package was supposed to contain FOX News, and how long have you had that package?