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Richard
Richard, Software Specialist
Category: Software
Satisfied Customers: 36526
Experience:  Over 15 year experience in Computers, Mobile devices and Networks
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This is the first time I've tried to sign into my Microsoft

Customer Question

This is the first time I've tried to sign into my Microsoft account and I started this conversation earlier but I lost it when I went to get my credit card. I have an HP Spectre and I am using Windows 10.
Submitted: 8 months ago.
Category: Software
Expert:  Richard replied 8 months ago.

Hi there and welcome

Is the issue you cannot sign into windows 10?

Please let me know

Customer: replied 8 months ago.
I can't sign into my Microsoft account
Expert:  Richard replied 8 months ago.

Thanks

Can you please use my link to reset your password *****

https://account.live.com/password/reset

Reset your password ***** when you have, use this new password ***** sign into your account.

I can also do these steps for you, and have made a request via Additional Services. This is optional, and if you choose to do this, I can, with your permission, remote into your computer while you watch and do all these steps (and deal with any problems that arise during them) for you. Or if you do not choose to take this service, we can continue here. This is no problem at all. Just let me know please.

Else let me know the results

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