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Pete, Computer Expert
Category: Software
Satisfied Customers: 17668
Experience:  CISCO certified computer and networking expert
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It's been going on for weeks. My password which works for

Customer Question

It's been going on for weeks. My password ***** works for everything does not open up the application to download my new Adobe Flash Player which I'm trying to download on my Mac OX10 El Capitan and I get no info on how to set up a password ***** facilitate opening this for me. How can I do this?
JA: Just to clarify, what's the model of your Mac, and what operating system are you running?
Customer: A 2014 MAC OX10 El Capitan. I am using Safari to download my AOL site.
JA: Have you installed any updates recently?
Customer: Yes...
JA: Anything else you want the software expert to know before I connect you?
Customer: No....
Submitted: 9 months ago.
Category: Software
Expert:  Pete replied 9 months ago.

I am Pete, and I'll be happy to assist with your question today.

Expert:  Pete replied 9 months ago.

You will need to try resetting the password ***** your Adobe account at:

Expert:  Pete replied 9 months ago.

Hi, just checking in on your question, do you need any further assistance?