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Engineer John C.
Engineer John C., Engineer
Category: Software
Satisfied Customers: 14599
Experience:  Engineer with more than 10 years of experience
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My computer is ok, so I may have the wrong link; this link

Customer Question

My computer is ok, so I may have the wrong link; this link was to chat with a live agent. I wish to discontinue my land line at 2260 Gunsmith Sq., Reston, VA 20191 since I have moved and the couple living there now don't need a land line since they have cell phones. They have lived there a few months and I am just getting around to discontinuing the line. Who should I contact about this (since it's not a computer question)?
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: It has ASUS on the front and it runs Windows 10.
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the computer expert to know before I connect you?
Customer: This isn't a computer issue: I want to discontinue my land line phone:(###) ###-####
Submitted: 8 months ago.
Category: Software
Expert:  Kris Rodgers replied 8 months ago.

How's it going.
Let me read of your question. Give me a minute.

Expert:  Kris Rodgers replied 8 months ago.

What provider are you with?

Expert:  Engineer John C. replied 7 months ago.

Hello. Welcome to Just Answer. Please allow me to assist you with your question today. I am John, I will do my very best to help you solve this problem.

I see this is a question from November, I am answering in case you still need help. In order to help you better, I need to know the name of the land line provider (AT&T, Verizon, etc?). But in general you need to call their customer service phone number and ask them to discontinue your land line.

If you give me the name of the provider I can tell you what's the phone number, or if this carrier allows you to send a request online to discontinue the line.

You can click Reply to let me know. Thank you and have a blessed day!

Please let me know if you need more assistance by using the reply box below, I'm happy to discuss further. :) If not, please take a moment to rate my personal answer to you.

Remember this doesn't have to be the final communication. We can continue the conversation for no additional charges.

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Thank You and I wish you all the best. GOD Blessings!!!


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