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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 615
Experience:  Computer Software Support specialist for more that 10 years
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L I have 2004 architectural desktop, my tool palette says

Customer Question

l I have 2004 architectural desktop, my tool palette says unable to execute the tool, class not registered, What should I do?
JA: What kind of computer do you have?
Customer: HP pavilion
JA: Have you installed any updates recently?
Customer: no upgrades recently
JA: Anything else you want the software expert to know before I connect you?
Customer: no nothing at this point.
Submitted: 9 months ago.
Category: Software
Expert:  Martin replied 9 months ago.

Hello and welcome.

May I connect with new remotely so I can help you with this directly?