How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 602
Experience:  Computer Software Support specialist for more that 10 years
Type Your Software Question Here...
Jess M. is online now
A new question is answered every 9 seconds

I can't charge my computer and have been told that it is the

Customer Question

Hi Pearl, I can't charge my computer and have been told that it is the i9nternal wire... of the charging system. Is there any guarantee? I ought from Lenova on-line about 2 yrs ago. thanks, Diana
JA: Just to clarify, what's the exact model of your Lenovo? And what operating system are you running?
Customer: running windows 4.1 Intel Pentium (R) CPU 3550M
JA: Have you installed any updates recently?
Customer: @ 2.30GHz 2.30 /////////////////////ghz
JA: Anything else you want the computer expert to know before I connect you?
Customer: they are automatically installed
Submitted: 9 months ago.
Category: Software
Expert:  Pete replied 9 months ago.

I am Pete, and I'll be happy to assist with your question today.

Expert:  Pete replied 9 months ago.

What is the serial number of your computer and I will check?

Related Software Questions