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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 618
Experience:  Computer Software Support specialist for more that 10 years
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Need help fixing computer can you hehp from there a program

Customer Question

need help fixing computer can you hehp from there a program problem
JA: I'm an assistant to the Computer Technician. I work with them to help customers like you.
Customer: Canyou help program this computer
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: Lenovo type 7752
JA: Have you installed any updates recently?
Customer: yes that may be my problem it was a mistake
JA: Anything else you want the computer expert to know before I connect you?
Customer: also would like to have windows XP back
Submitted: 9 months ago.
Category: Software
Customer: replied 9 months ago.
You people were not expecting please cancel my payment you could not help me you were not what I was hoping to get
Expert:  Bryan replied 9 months ago.

Hi, and thank you for your question. My name is ***** ***** I'll be assisting you today.

Could you provide further details about the issue you need help with?

May I connect with you remotely to troubleshoot the issue now?

Please reply back using the box below, and then we will continue further.