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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 637
Experience:  Computer Software Support specialist for more that 10 years
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I'm having trouble getting raw file in photo shop with my

Customer Question

JA: Hello. What is your issue regarding?
Customer: I'm having trouble getting raw file in photo shop with my Nikon D500
JA: What kind of computer do you have?
Customer: Dell windows 10
JA: Have you installed any updates recently?
Customer: how
JA: Anything else you want the software expert to know before I connect you?
Customer: just want to do editing with picture I can't do
Submitted: 11 months ago.
Category: Software
Expert:  Cody replied 11 months ago.

Hello. My name is ***** ***** I will be assisting you today.

Expert:  Cody replied 11 months ago.

Are you able to access photos on your computer from the camera, or is that the issue?