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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 623
Experience:  Computer Software Support specialist for more that 10 years
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I went to #1 and nothing worked, hp paviliondv6, no, no

Customer Question

I went to #1 and nothing worked
JA: What kind of computer do you have?
Customer: hp paviliondv6
JA: Have you installed any updates recently?
Customer: no
JA: Anything else you want the software expert to know before I connect you?
Customer: no
Submitted: 10 months ago.
Category: Software
Expert:  Byron replied 10 months ago.

Hi. My name is***** you for your question and the opportunity to assist.

Can you tell me what's wrong with your laptop?

Expert:  Byron replied 10 months ago.

Is it not starting at all or is there a problem after logging in?

Expert:  Byron replied 10 months ago.

Please type your response in the "Type your reply here" box below and click Send

so that I will be able to read it and help you.

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