How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 637
Experience:  Computer Software Support specialist for more that 10 years
Type Your Software Question Here...
Jess M. is online now
A new question is answered every 9 seconds

Have wildgame innovations vu50 card viewer. when I try open

Customer Question

have wildgame innovations vu50 card viewer. when I try open photos for viewing, get 2 quick messages..."no disk" and "check card format". worked fine this morning but now cant view photos. Help!
JA: The Expert will know what to do. Please tell me everything you can so the Expert can help you best. Is there anything else the Expert should be aware of?
Customer: above message says it all...card or card format problem
Submitted: 11 months ago.
Category: Software
Expert:  Quiksilver07070 replied 11 months ago.

Hello, and Thank You for choosing
My name is ***** ***** I am reviewing your question now, please stand by for 1 or 2 minute for reply.

Customer: replied 11 months ago.
Standing by
Expert:  Quiksilver07070 replied 11 months ago.

Are you using the same card that worked this


Are you using 2 different cards?

What are the card types you are trying to view? SD? SDHC? XD? MMC?

Customer: replied 11 months ago.
Same card. SanDisk sdhc
Expert:  Quiksilver07070 replied 11 months ago.

I suggest pulling the card reader from the computer......and then doing a computer Restart.

Once the computer restarts and you are fully into the windows desktop.....plug the card reader back in, without the sdhc card inserted, then once the card reader is recognized, plug the sd card into the reader......let me know results.

Customer: replied 11 months ago.
Don't have USB cable to plug reader into computer.
Customer: replied 11 months ago.
Ever mind. Put disk back in reader one more time and getting photos now. Thanks.
Expert:  Quiksilver07070 replied 11 months ago.

okay bye now.