How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 654
Experience:  Computer Software Support specialist for more that 10 years
Type Your Software Question Here...
Jess M. is online now
A new question is answered every 9 seconds

I have used smilebox for 4 years or more. I need to update

Customer Question

I have used smilebox for 4 years or more. I need to update my account and it does nothing when I click on my account. HELP! BECKY BLAIR
JA: Have you contacted anyone about your account?
Customer: Tried....what next?
JA: Have you installed any updates recently?
Customer: Yes
JA: Anything else you want the software expert to know before I connect you?
Customer: No Im just lost without this program. I'm a retired teacher and I use it every day! Help! BECKY Blair
Submitted: 1 year ago.
Category: Software
Expert:  technicalcat replied 1 year ago.

Hello, and thank you for using this service.

Sorry you are having trouble. I will help you now.

What kind of device are you using with smilebox? A windows PC? Mac PC, or another device or phone?