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Martin, Network Engineer
Category: Software
Satisfied Customers: 2743
Experience:  10+ Years Experience CCNA Network Engineer A+ Net+ Linux & Windows OS C++ Programming.
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Ipad mini with a WBACK 7917 infection, Ipad mini, Yes, No

Customer Question

Ipad mini with a WBACK 7917 infection
JA: What kind of computer do you have?
Customer: Ipad mini
JA: Have you installed any updates recently?
Customer: Yes
JA: Anything else you want the software expert to know before I connect you?
Customer: No
Submitted: 9 months ago.
Category: Software
Expert:  Martin replied 9 months ago.

Hello and welcome.

Double tap the Home button and swipe up (to close) all open apps.

Then from the Home screen on your iPad, go into Settings then into Safari.

Under the Privacy header, tap Clear History, confirm by again selecting Clear History.

Tap Clear Cookies and Data, confirm by again selecting Clear Cookies and Data.

Once that's done, open Safari again and see if you can use the browser.

If you have any doubts or would like any additional information or assistance, please do not hesitate to let me know.

And if you could take a moment to click on one of the green stars at the top to rate me for my time, it would be greatly appreciated!

Remember you can continue replying to me until you've got all the information you need.


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