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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 605
Experience:  Computer Software Support specialist for more that 10 years
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We have a paypal account. We did receive transaction

Customer Question

We have a paypal account. We did receive transaction receipts, but now, only the person that made the transaction receives a receipt. How do I fix this problem?
JA: Have you contacted anyone about your account?
Customer: No
JA: Have you installed any updates recently?
Customer: No
JA: Anything else you want the computer expert to know before I connect you?
Customer: This is a neighborhood association account. The president, treasurer and our webmaster should receive a transaction receipt. As previously noted, the person that made the transaction is the only person receiving a receipt. Our payment process is driven by a payment verification, which is the paypal transaction receipt.
Submitted: 9 months ago.
Category: Software
Expert:  Bruce Wilner replied 9 months ago.

Hello. I would be delighted to assist you with your problem.

That having been said, I can't help but notice that you didn't pose a problem! You just described a general scenario.

What exactly are you trying to solve? Do you want multiple people to be able to access the page? Do you need a means for creating "receipts" that attend individual PayPal transfers or sets thereof?

Please advise. Thank you for your patience and cooperative forbearance.

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