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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 602
Experience:  Computer Software Support specialist for more that 10 years
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My old password is not working I think I need a new one,

Customer Question

My old password ***** ***** working I think I need a new one
JA: When did you last reset your username and password?
Customer: don't know . A long time aGO.I have from my new I pad a code number which amazon or aol gave me and they said it was invalid just yesterday.
JA: Have you installed any updates recently?
Customer: Not that I know of. I don't even know what an update is.
JA: Anything else you want the computer expert to know before I connect you?
Customer: I would like to know my password.
Submitted: 9 months ago.
Category: Software
Expert:  Josh replied 9 months ago.


Which company/website are you trying to reset your password *****?