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Jason Fenoglio
Jason Fenoglio, Sr. Systems Engineer
Category: Software
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Experience:  Sr. Systems Engineer
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Adobe Photoshop Premier Elements 14 wont open after recent

Customer Question

Adobe Photoshop Premier Elements 14 wont open after recent Windows 10 update. It says "Entry Point Not Found The proceure entry point_crtCreateSymbolicLinkW would not be located int he dynamic like library C:/WINDOWS\SYSTEM32\MSVCP110.dll. I've got a pinting deadline to hit. REady to quit!!!!!!!!!!!!!!
Submitted: 1 year ago.
Category: Software
Expert:  Jason Fenoglio replied 1 year ago.

Hello, my name is ***** ***** I will do my best to assist you. Give me a few minutes to look over your question and I will respond shortly.

Expert:  Jason Fenoglio replied 1 year ago.

It appears that from Windows 8 on the file Visual C++ Redistributable for Visual Studio files are removed after the update. This includes Windows 10. Try downloading the file from the following link and install it. Make sure to choose the VSU_4\vcredist_x64.exe file.

After the install, reboot your PC and try Photoshop again.