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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 637
Experience:  Computer Software Support specialist for more that 10 years
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I can upload music to my mp3 player (NW-E395) but when I

Customer Question

I can upload music to my mp3 player (NW-E395) but when I disconnect the player it won't play the music. None of the buttons do anything
JA: What kind of computer do you have?
Customer: Dell one2020 operating windows 10
JA: Have you installed any updates recently?
Customer: yes. driver updates
JA: Anything else you want the computer expert to know before I connect you?
Customer: I had a NW-E39 (16 gigs that worked just fine but I left it on an airplane
Submitted: 1 year ago.
Category: Software
Expert:  Kris Rodgers replied 1 year ago.

How's it going.
Let me read of your question. Give me a minute.

Customer: replied 1 year ago.
It's been 90 minutes trying to install Dell Wireless 1703...and it just keeps going across the text box. How long does it take to install?