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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 604
Experience:  Computer Software Support specialist for more that 10 years
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I have Adobe Acrobat 9 Standard that I just reinstalled from

Customer Question

I have Adobe Acrobat 9 Standard that I just reinstalled from my disk. When I try to scan a document by creating a PDF from my scanner and clicking custom scan, a Software Setup window appears asking for my serial number. However, there is no option for Arcobat 9 for which I can enter my serial number. I need to know what can be done to be able to again use my scan feature
Submitted: 10 months ago.
Category: Software
Expert:  Mr.Med replied 10 months ago.

Hi, I'm Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Mr.Med replied 10 months ago.

Would you like me to set up a remote session, which will allow me to connect directly to your screen and assist you quickly with this issue?

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