Software

Ask Software Development Questions and Get Answers ASAp

Ask a Computer Expert,
Get an Answer ASAP!

Software

In all previous versions I've had, I could pin a folder's

Customer Question
In all previous versions I've...
In all previous versions I've had, I could pin a folder's shortcut to my task bar and/or start menu, so that when they are clicked, they open in explorer with the trees showing in the left pane in order to navigate and move files among parents and children. But now in win10, none of this shows up in the left pane of file explorer. How do I fix this?
Submitted: 1 year ago.Category: Software
Show More
Show Less
Ask Your Own Software Question
Answered in 9 minutes by:
9/6/2016
Software technician: Bruce Wilner,
 replied 1 year ago
Bruce Wilner
Category: Software
Satisfied Customers: 77
Experience: principal at Network Security Labortories Inc.
Verified

One of the "advanced features' of Windows 10 is that it no longer supports many convenient workarounds to which you have become accustomed. The easiest thing to do would be to create a shortcut that points to the indicated folder and either leave it on your desktop or copy it to the Start menu. Go to StartButton->ExploreAllUsers, navigate so that the indicated folder is in the RIGHT-HAND PANEL, then click once, right-click once, and choose CreateShortcut. You can move this shortcut to the desktop or attach it to the Start menu.

If you have trouble dragging and dropping to the Start menu, note that the Start menu is also available through Windows Explorer (that is, through ExploreAllUsers). It acts just like any folder, with the individual menu icons appearing as entires (files, shortcuts, links) in that folder.

Ask Your Own Software Question
Customer reply replied 1 year ago
ok, I did the step of creating the shortcut in that alternate way you explained (man win10 is poorly designed! there should not be 3-4 ways to do the same thing, yet each producing DIFFERENT results. Like the fact that display settings are spread across 7 different places.. yes, I couldn't believe I counted 7 different places you have to dig to in order to find all the display settings, and each place has different settings accessible compared to the other.), but it won't drag to the taskbar (man win10 is poorly designed!), so how do I do it?
Customer reply replied 1 year ago
in the meantime, I went to try adding it to the start menu, but can't find how to do that either.
Software technician: Bruce Wilner,
 replied 1 year ago

The only way to do this would be to use Windows Explorer (Start->ExploreAllUsers) and hunt for the StartMenu or All Programs in Windows Explorer. If it's not easy to find, pull up a DOS command prompt, cd to \, and type the command dir /s /b AllPrograms*.*

Once you have found it, you can use Windows Explorer to open the StartMenu or its AllPrograms child folder like any other folder, and then you can copy and paste icons into it.

Ask Your Own Software Question
Customer reply replied 1 year ago
Please try to give more accurate instructions.
I click Start, and ExploreAllUsers is not shown.
Customer reply replied 1 year ago
I think it would help if you found a computer with win10 so you can give actual steps.
Customer reply replied 1 year ago
Also, just now, to make sure we were on the right track, I clicked that shortcut you asked me to create. But it is wrong and does not work. It does not populate the left pane. This was what this whole question is about. So please give the correct answer to this question.
Software technician: Bruce Wilner,
 replied 1 year ago

I didn't say anything about clicking a shortcut. I said to create a shortcut that points to the desired folder and then open the Start menu AS A FOLDER so that you can copy/paste icons. This is "THE CORRECT ANSWER TO THIS QUESTION." These are extremely straightforward steps to follow.

Ask Your Own Software Question
Customer reply replied 1 year ago
you said "use Windows Explorer (Start->ExploreAllUsers)" yet that does not exist. ...but anyway, let move on and instead focus on getting to the solution.
How do I "open the Start menu AS A FOLDER", and why am I doing this if the shortcut you created doesn't work?
Customer reply replied 1 year ago
Do you know computers, and use win10? If yes, please give clear steps, because the steps given so far are either not correct or are missing information. Else the issue would be solved.
Customer reply replied 1 year ago
before we even get to the taskbar portion of the question, which you have not responded to, let's start with the shortcut you asked me to make. Since it does not work, what is the correct method? (you should have tried this on your own computer before instructing me as it being the solution. If you had, this would have saved us from this wild goose chase)
Customer reply replied 1 year ago
ok, since you don't know, I found solution on my own. Here are the steps you should have given.
1. open file explorer and click on the View menu.
2. click "navigation pane" then activate "expand to open folder".
Software technician: Bruce Wilner,
 replied 1 year ago

THAT MUCH should have been painfully obvious. I can't teach you how to open a folder.

Ask Your Own Software Question
Customer reply replied 1 year ago
you are not reading what the customer is typing. This had nothing to do with opening a folder. It was a setting that needed to be changed.
Please opt out of this question, do not respond, and NEVER open one of my questions again.
You are being reported to the Just Answer Moderators regarding your conduct and lack of assistance/knowledge in this category.
Software technician: Bruce Wilner,
 replied 1 year ago

Par for the course. A great many computer complainants are "unhappy" with their answers. Remarkably, those who ask sophisticated questions are always happy with the response. Those who ask "How do I log in?" find every expert respondent to be an imbecile.

Ask Your Own Software Question
Software technician: Bruce Wilner,
 replied 1 year ago

Had to do with a setting, eh? Your first remark: I want to "in a folder's shortcut to my task bar and/or start menu." THAT HAS NOTHING TO DO WITH "A SETTING THAT NEEDED TO BE CHANGED."

Ask Your Own Software Question
Customer reply replied 1 year ago
You are oblivious to what is going on and being said.
If you read the questions, you would realize this.
Please stop harassing me.
Customer reply replied 1 year ago
MODERATOR
This expert is harassing customers.
This expert is not willing to read customers questions.
This expert does not understand computers, and/or does not know how to give steps to resolve issues.
I have asked this expert to stop contacting me, but he refuses.
Please block this expert from contacting me.
Software technician: Bruce Wilner,
 replied 1 year ago

I don't mean to harass you. However, if no other expert is willing to contact you, that should tell you something. Many experts decline to get involved when they perceive that interaction with the client will likely offer diminishing returns.

Ask Your Own Software Question
Customer reply replied 1 year ago
I have paid thousands of dollars to experts on JA over the years.
You are the first one to not know the answer, and then when I try to help you by showing you the answer, you refuse to read it, and instead respond with harassing statements that have nothing to do with the question that was posted (which it seams you never read).
This is why I asked you to stop contacting me, yet you refuse to follow JA policy.
Software technician: Bruce Wilner,
 replied 1 year ago

Thank you so kindly for trying to help me. I sincerely ***** ***** I am required to post this response so that the system doesn't keep bothering me with "Customer awaiting reply." Please do not respond. Thank you.

Ask Your Own Software Question
Ask Jess M. Your Own Question
Jess M.
Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 670
670 Satisfied Customers
Experience: Computer Software Support specialist for more that 10 years

Jess M. is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

670 satisfied customers

Computer Software Support specialist for more that 10 years

Chris L.

Chris L.

Support Specialist

505 satisfied customers

Certified Software expert with over 10 years experience.

IT Miro

IT Miro

Computer Scientist

497 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

Jins M. N.

Jins M. N.

Computer Hardware Engineer

463 satisfied customers

12+ years experience. Expert in installing and problem fixing of softwares.

Kamil Anwar

Kamil Anwar

Software Specialist

456 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

Steve Herrod

Steve Herrod

Computer Support Specialist

220 satisfied customers

Familiar with a wide variety of software and experienced in user training/support

Byron

Byron

Computer Support Specialist

164 satisfied customers

12 years in operations at a large law firm supporting both retail and specialty applications.

< Previous | Next >

Related Software Questions
My name shows up when I use craigslist. I don't want my name
My name shows up when I use craigslist. I don't want my name showing up when I respond to someone … read more
Jess M.
Jess M.
Computer Support Specialist
670 satisfied customers
I am able to log on to my computer but then the next screen
I am able to log on to my computer but then the next screen is just black there is no tool bar or my e mail to check and if I hit control,alt, delete it … read more
Sheri
Sheri
Bachelor\u0027s Degree
102 satisfied customers
I have software for my embroidery business that is called
I have software for my embroidery business that is called Forte, they are no longer in business. I was moving to a larger building when the movers broke the dongle (key) for this program and it cannot… read more
Kris R
Kris R
IT Manager
Computing
2,648 satisfied customers
I need to change the backround in all my programs from black
I need to change the backround in all my programs from black to white … read more
The-PC-Guy
The-PC-Guy
Bachelor\u0027s Degree
629 satisfied customers
My aol account said that the version that i have is no
my aol account said that the version that i have is no longer available. i tried to update to aol gold, but was unable to accomplish the upgrade… read more
Jins M. N.
Jins M. N.
Computer Hardware Engineer
Diplom
463 satisfied customers
My Facebook and I messenger has been hacked what do I need
My Facebook and I messenger has been hacked what do I need to do to fix this? … read more
Kris R
Kris R
IT Manager
Computing
2,648 satisfied customers
Office ribbon question: in some installations, some of the
office ribbon question: in some installations, some of the items do not show up, although when trying to customize the ribbon they appear listed as available … read more
RussellA
RussellA
Solutions Architect
Bachelor\u0027s Degree
123 satisfied customers
I keep getting NGStudio has stopped working while trying to
I keep getting NGStudio has stopped working while trying to edit my movie in pinnicle17 … read more
Kris R
Kris R
IT Manager
Computing
2,648 satisfied customers
I bought a new laptop and installed Photoshop CS-4 on it.
I bought a new laptop and installed Photoshop CS-4 on it. The menus are all micro sized and are super difficult to navigate. Can you help me? … read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
I suddenly cant open email attachments on AOL. Earlier
Earlier yesterday I believe. First experience of the problem was yesterday and again today … read more
Kamil Anwar
Kamil Anwar
Software Specialist
Bachelor's Degree
456 satisfied customers
I am running Mac High Sierra 10,13,2. I have Bento version
I am running Mac High Sierra 10,13,2. I have Bento version 4.1.2. I am not able to get my Bento data printed. Even though I have selected/highlighted all the data the only thing that shows up when I t… read more
Kris R
Kris R
IT Manager
Computing
2,648 satisfied customers
How can I save a shared google album as a jpeg or pdf? The
How can I save a shared google album as a jpeg or pdf ? The preference would be to safe each picture as separate jpeg pictures.… read more
RussellA
RussellA
Solutions Architect
Bachelor\u0027s Degree
123 satisfied customers
How do I recover W10 deleted files? Dell Optiplex PC. W10.
Few minutes. Looked for file history and Carbonite backup. … read more
caraleneK
caraleneK
Service Manager
1,676 satisfied customers
Ineed recovery disk for my Dell Inspiron 11 3000 series.
Ineed recovery disk for my Dell Inspiron 11 3000 series. Service Tag No. DLFJ3C2. eXPRESS SERVICE CODE*********** … read more
caraleneK
caraleneK
Service Manager
1,676 satisfied customers
I'm trying to buy a movie and it is giving me the run around
I'm trying to buy a movie and it is giving me the run around can I have a phone # to talk to a human? … read more
Kris R
Kris R
IT Manager
Computing
2,648 satisfied customers
My eld says I'm unauthenticated and can't sign in. The main
The main screen to log in I got a new phone which is the same as my old one but I can't sign in … read more
Josh
Josh
It Support Specialist
Associate Degree
5,140 satisfied customers
Purchased a subscription to ancestry.com this morning. When
Purchased a subscription to ancestry.com this morning. When I click on see details I get a page of maps wanting me to subscribe---can't get past this. … read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,124 satisfied customers
My files have disappeared. Can you help. HP 620, Windows 7
Did have Microsoft 365 until last Friday 1/12/18, and all files have disappeared. Tried a restore to last Friday, but no files. … read more
Martin
Martin
Network Engineering Diploma
141 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x