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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 618
Experience:  Computer Software Support specialist for more that 10 years
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When I try to open my copy of Illustrator CS4 I get a

Customer Question

When I try to open my copy of Illustrator CS4 I get a message saying "Licensing stopped working" and error code 150:30. Have you taken away the product that I paid for fair and square?
Submitted: 11 months ago.
Category: Software
Expert:  Mr.Med replied 11 months ago.

Hi, I'm Mr.med. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Mr.Med replied 11 months ago.

I'm sorry about the issue, When did this start please? are using a windows or a mac computer?

Customer: replied 11 months ago.
2009 iMac. Just noticed yesterday, but haven't tried to open it for a few weeks.
Expert:  Mr.Med replied 11 months ago.

Please try each step in the link below, one at a time, in order. If one solution doesn't work, move on to the next :

https://helpx.adobe.com/x-productkb/global/error-licensing-stopped-mac-os.html

Let me know if you need further help

Thank you

Expert:  Mr.Med replied 11 months ago.

Has everything worked out, do you still need help please?