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Quiksilver07070, Computer Support Specialist
Category: Software
Satisfied Customers: 793
Experience:  Install, Update, troubleshoot and remove all types of software
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My account id is 8431 which renews my avg as of June 13,

Customer Question

My account id is 8431 which renews my avg as of June 13, 2016 8:20 PM. The host computer has been destroyed in March 2016 on my instruction to CEJ Computer of Merrimack,NH 03054. The replacement computer is a Hp unit using avg supplied by CEJ. The license of this free avg is 4U9WD-2TNWA-OQTSJ-OQDIG-7WIHG-W. i wish to replace my current free avg with my renewed $49.99 prodiuct PW28WWYXX847. Is it possible??
REGARDS ***** ***** Gutcheon,***** Nashua, NH###-##-####
PS. I am deaf and thus, cannot use the telephone. Wil
Submitted: 1 year ago.
Category: Software
Expert:  Quiksilver07070 replied 1 year ago.

Hello, and Thank You for choosing
My name is ***** ***** I am reviewing your question now, please stand by for 1 or 2 minute for reply.

Expert:  Quiksilver07070 replied 1 year ago.

YOu can certainly replace the FREE version of AVG with a PAID version of AVG.

But if you no longer have the SERIAL number or License number for the paid AVG you purchased, then you will have to REpurchase it again.


The license number is ***** the KEY to the LOCK.....if you dont have the have to buy a NEW lock.

Make Sense?

So, you have to REbuy AVG again, to get another license number, because you LOST your original license number.

Expert:  Quiksilver07070 replied 1 year ago.

Wilson, I can connect to your computer and do what is called a Remote Session.

To help you get the AVG PAID verison installed properly on your computer......if you like?

Expert:  Quiksilver07070 replied 1 year ago.

You still there Wilson?