How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 618
Experience:  Computer Software Support specialist for more that 10 years
49766785
Type Your Software Question Here...
Jess M. is online now
A new question is answered every 9 seconds

I am having a problem with eBay. It looks like they changed

Customer Question

I am having a problem with eBay. It looks like they changed their forms again. I am trying to ship something USPS Priority Mail Small Flat Rate Box. The section on the form is confusing. I select this option and it is asking me for a shipping cost. Why?
Submitted: 11 months ago.
Category: Software
Expert:  technicalcat replied 11 months ago.

Hello, and thank you for using this service.

I'm sorry to hear you are having trouble. To further assist, please give me more details.

Are you trying to print a shipping label, or trying to specify shipping in a new auction listing?

Customer: replied 11 months ago.

Specify shipping in a new auction listing

Expert:  technicalcat replied 11 months ago.

I am a technical expert , and also happen to be an ebay powerseller. If you'd like , I can connect remotely to your computer, and fix the problem, and also explain to you how to specifiy the shipping. Would you like remote service?

Customer: replied 11 months ago.

I'll pass.

Expert:  technicalcat replied 11 months ago.

OK. Do you still need assistance with this question?

Customer: replied 11 months ago.

No