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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 604
Experience:  Computer Software Support specialist for more that 10 years
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Where is grade.sav located, and how can I download and save

Customer Question

Where is grade.sav located, and how can I download and save it? I go to the designated websites, but still unable to locate it. Thank you.
JA: How long has this been going on?
Customer: For a few hours.
JA: What troubleshooting have you tried?
Customer: I have no problem accessing the websites. However, when I see them on the screen, I am unable to locate the specific site to click, in order to download the file.
JA: The software expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: No. That is my only problem. Thank you.
Submitted: 11 months ago.
Category: Software
Expert:  Jess M. replied 11 months ago.

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

Which website are you trying to download this grade.sav from?

Can I remotely access your computer so that I can directly check and fix the issues while you watch?

Please let me know by replying to me here so that I can help you further.

Best regards,

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